Effective Date: [06/24/2025]

River Pointe Church (also known as The River), accessible at https://riverconnect.org, is committed to protecting your privacy and ensuring your personal information is handled with care and integrity.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and mailing address when you:

Fill out forms on our website

Text a keyword to one of our ministry numbers

Register for events or groups

Submit a prayer request or story

Donate online via Breeze CHMS / Tithely

2. How We Use Your Information

We use your information to:

Communicate via email and text message

Share announcements and reminders

Respond to prayer requests and shared stories

Send notes of encouragement and devotionals

Answer questions and provide requested content

Send message series and periodic surveys

Occasionally invite you to consider donating toward the mission of the church (via a separate third-party provider)

Donations will never be charged through your wireless carrier and are always collected through secure, third-party platforms.

3. Text Messaging Terms (Required by Gloo)

Opt-Out Instructions: You can cancel SMS services at any time. Text STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to our number. After your request, we will confirm your opt-out and you will no longer receive messages. To resubscribe, simply text START.

Help Requests: If you are experiencing issues, reply with HELP or contact us at [Insert church email here].

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Message Frequency & Charges: Message frequency varies based on your interactions. Message and data rates may apply. For details, contact your wireless provider.

4. Third-Party Services

We utilize platforms such as:

Gloo for communication and engagement

Breeze CHMS / Tithely for donations, event registration, and people management

Facebook for livestreams and community outreach

Each third-party service operates under its own privacy policy.

5. Cookies & Website Analytics

We may use cookies or analytics tools to improve your web experience and better understand visitor interaction. No personally identifying information is shared through these tools.

6. Data Sharing & Consent

(Choose only one of the following based on Gloo’s guidance):

Option A – Gloo Default:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.*

Option B – Limited Use (Use only if Gloo tells you this applies):

Text messaging originator opt-in data and consent will not be shared with any third parties.*

(*Choose the appropriate version based on how your SMS platform handles opt-in data.)

7. Your Consent

By voluntarily submitting your information, using our website, or engaging via text, you consent to the collection and use of that information as described above.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

River Pointe Church
https://riverconnect.org